What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will I receive a notification when I approach the limits of my account level?

    Asked by augustasportsweargroup on May 20, 2015 at 02:52 PM

    Right now I have a free account but I anticipate needing to upgrade to a paid tier at some point in the future. How will I know when I need to upgrade my account? Will my forms stop working if i go over my limits?

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    JotForm Support

    Answered by david on May 20, 2015 at 04:02 PM


    You will indeed receive a notification to the address associated with your account when you approach your submission or storage limits.  You will have a day or two to upgrade once you are over your limits before your forms are disabled.  You will not lose and data, your forms will simply no longer be able to receive submissions until the monthly reset or until you upgrade.

    If you have any further questions, let us know and we will be happy to help.