Will I receive a notification when I approach the limits of my account level?

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    Asked on May 20, 2015 at 02:52 PM

    Right now I have a free account but I anticipate needing to upgrade to a paid tier at some point in the future. How will I know when I need to upgrade my account? Will my forms stop working if i go over my limits?

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    Answered on May 20, 2015 at 04:02 PM


    You will indeed receive a notification to the address associated with your account when you approach your submission or storage limits.  You will have a day or two to upgrade once you are over your limits before your forms are disabled.  You will not lose and data, your forms will simply no longer be able to receive submissions until the monthly reset or until you upgrade.

    If you have any further questions, let us know and we will be happy to help.