What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Transfer of Skip Logic to JotForm Conditions for two of my forms did not work properly

    Asked by DavidTaveirne on May 20, 2015 at 04:17 PM

    I need to have my two new forms, "St. Ann Parish Registration Form" and "St. Ann Parish Sunday School Registration Form" to have the same page format (skip logic was what it was called in Adobe Formscentral, and conditions in JotForm). My website is: http://www.stanngulfbreeze.org/stann/ if you go to the tab "Online Giving, Registration, Forms" the two forms I'm trying to duplicate are titled "Parish Registration" and "Sunday School Registration."

    Page URL:

  • Profile Image

    Answered by Ben on May 20, 2015 at 06:01 PM

    I took a look at your jotforms and their conditions seem to be empty - there, but not properly set up.

    I did try to re-import this form: https://adobeformscentral.com/?f=c98XNdrKhFp39RlZXG-PJA# myself, to see how it would go and it seems that it is not importing any conditions at all - so I believe that there is something specific to the conditions themselves that is causing this.

    This is what I saw in your form:

    Could you please tell us what is the issue with the conditions so that we can assist you in recreating of the same and in the same time I will raise this to our developers so that they can take a look into this?

    Thank you.

  • Profile Image

    Answered by DavidTaveirne on May 20, 2015 at 06:10 PM

    Thank you for looking into this. 

    Unfortunately, I think I transferred around 10-12 forms and none of the larger forms transferred the skip logic either; however, the two forms mentioned in my previously are really large and I am having a really hard time figuring them out. 

    I do not exactly know what the is the issue, I am not that savvy with creating online forms.

    I'm sorry, and thank you again for looking into these forms. :-) 

  • Profile Image
    JotForm Support

    Answered by jonathan on May 20, 2015 at 08:16 PM

    My colleague had already submitted a report to our higher team support so that they can look into the issue.

    We will notify you here as soon as we have updates on the status.

    Thank you.