How can I stop email notifications for form amendments?

  • braj
    Asked on May 20, 2015 at 5:54 PM

    Hi 

    I love Jotform

    Amazing product.

    Just one thing I need sorted for me.

    I love the email notifications setup but I don't want it to send notifications when I make an amendment or edition to an existing filled out form.

     

    Can you help me with that?

  • jonathan
    Replied on May 20, 2015 at 7:26 PM

    Hi,

    I am sorry but I am not sure I get the question correctly.. please reiterate if necessary.

    From what I understand so far, I think you were referring to stopping the form's submission Notification E-mail from sending.

    You can delete the Notifier in the form to stop the email noticed from sending. See image below on how to.

    How can I stop email notifications for form amendments? Image 1 Screenshot 20

     

    Hope this help. Please let us know if further assistance is needed.

    Thanks.

     

  • braj
    Replied on May 20, 2015 at 7:59 PM

    When you review submissions, and you decide to edit filled in data on a specific form then you update the form with new corrected info. it sends fresh notification emails. 

     

    I do not want it to do that. I only want it to send notification emails on a fresh submission. Not when I edit and update the submitted form data.

  • Charlie
    Replied on May 21, 2015 at 12:02 AM

    Hi,

    You can try adding conditional logic to your email notifications instead. Let's say when "Opened by" is equal to "Dylan", then only send the notifications to specific email addresses. Here's a guide that you can check: How to send notification to specific email address based on user input.

    Example:

    List of Notifications:

    -Notification 1 without edit link.

    -Notification 2 with edit link.

    Conditional logic:

    -If "Opened by" is equal to "Client" then send Notification 1 and Notification 2.

    -If "Opened by" is equal to "Dylan" (which I assume a person that could edit), then send Notification 2 only. 

     

    With that, you can limit the notifications to where to send it. Or you can also use other input fields as a basis other than the one I mentioned.

    Do let us know if that works.