What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I stop email notifications for form amendments?

    Asked by braj on May 20, 2015 at 05:54 PM

    Hi 

    I love Jotform

    Amazing product.

    Just one thing I need sorted for me.

    I love the email notifications setup but I don't want it to send notifications when I make an amendment or edition to an existing filled out form.

     

    Can you help me with that?

    email notifications email stop JotForm product love
  • Profile Image
    JotForm Support

    Answered by jonathan on May 20, 2015 at 07:26 PM

    Hi,

    I am sorry but I am not sure I get the question correctly.. please reiterate if necessary.

    From what I understand so far, I think you were referring to stopping the form's submission Notification E-mail from sending.

    You can delete the Notifier in the form to stop the email noticed from sending. See image below on how to.

     

    Hope this help. Please let us know if further assistance is needed.

    Thanks.

     

  • Profile Image

    Answered by braj on May 20, 2015 at 07:59 PM

    When you review submissions, and you decide to edit filled in data on a specific form then you update the form with new corrected info. it sends fresh notification emails. 

     

    I do not want it to do that. I only want it to send notification emails on a fresh submission. Not when I edit and update the submitted form data.

  • Profile Image
    JotForm Support

    Answered by Charlie on May 21, 2015 at 12:02 AM

    Hi,

    You can try adding conditional logic to your email notifications instead. Let's say when "Opened by" is equal to "Dylan", then only send the notifications to specific email addresses. Here's a guide that you can check: How to send notification to specific email address based on user input.

    Example:

    List of Notifications:

    -Notification 1 without edit link.

    -Notification 2 with edit link.

    Conditional logic:

    -If "Opened by" is equal to "Client" then send Notification 1 and Notification 2.

    -If "Opened by" is equal to "Dylan" (which I assume a person that could edit), then send Notification 2 only. 

     

    With that, you can limit the notifications to where to send it. Or you can also use other input fields as a basis other than the one I mentioned.

    Do let us know if that works.