Notifier: Change Recepient

  • JalaClothing
    Asked on May 20, 2015 at 6:54 PM

    Hello,

     

    We have a contact us form set up. We have the email notification address as wecare@jalaclothing.com set up. But it's sending to wholesale@jalaclothing.com. When I click test it says it's sending to this default email. How do I fix this?

  • Chriistian Jotform Support
    Replied on May 20, 2015 at 8:36 PM

    Hi JalaClothing, 

    Thanks for contacting us.

     

    Please note that even though you have setup the email notification address as wecare@jalaclothing.com, when clicking the Test Email button, it will automatically send to the email address registered to your account (wholesale@jalaclothing.com). However, when an actual submission is made, rest assured that it will send to the email notification address you have setup.

     

    I cloned your form and tested using my own emails. It's just how Test Email button behaves.

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.