What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to upgrade my account.

    Asked by RightClickMedia on May 20, 2015 at 10:17 PM

    I tried with all my cards and paypal account. System keep rejecting my payment. Urgent please help

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    JotForm Support

    Answered by ashwin_d on May 21, 2015 at 08:44 AM

    Hello RightClickMedia,

    I did check your account and it seems you were able to upgrade your account successfully to economy monthly subscription with order #S-3YH542496A383562B.

    Please sign out from your account and then sign in again for the changes to reflect.

    Thank you!