Submit button not working on fillable PDF form

  • skyunikues
    Asked on May 20, 2015 at 11:14 PM
    Also, I converted the form to a pdf; however, the 'submit" button does not work. Please assist.
  • Chriistian Jotform Support
    Replied on May 20, 2015 at 11:30 PM

    Hi skyunikues, 

    Thanks for contacting us.

     

    Please provide us more details about the procedures you have taken when using the Fillable PDF Form.

    What PDF application did you use to open the PDF file and tried to submit? 

    Please take note that when using a PDF reader/software that only Previews the PDF form, it will not submit. (because it is only in Preview mode)

    Try to open the PDF form in a PDF software/writer software. Please see sample below.

    Submit button not working on fillable PDF form Image 1 Screenshot 30

     

    Submit button not working on fillable PDF form Image 2 Screenshot 41

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.