What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    It says you have new submission but when I click is empty

    Asked by kamalsangar on November 18, 2011 at 06:48 AM

    Hi there

    I'm new to this, I created a from and I tested it few times. but now it says I have a new submission but when I click to read is empty !!! I have deleted all the submissions but the NOTIFICATION still there !! I sign out and sign in again and again but the new submission notification is still there.

    HOW DO I MAKE THAT NOTIFICATION GO AWAY ?

    Please help

    Screenshot
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    Answered by DailyMirror on November 18, 2011 at 08:38 AM

    I'm having a very similar problem, but I get a grey page. There should be submissions there, but it won't show me them. Did you get this resolved? If so, can you offer any tips? Thanks!

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    Answered by kamalsangar on November 18, 2011 at 09:31 AM

    Hi there

    I was using internet explorer 9 and I strated using firefox and it got fixed !! were you using IE9 ?

    let me know thanks

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    JotForm Support

    Answered by Mike_T on November 18, 2011 at 06:11 PM

    Thank you for contacting us.

    I have tried to reproduce the problem in Internet Explorer 9, but I was not able to do so. If you notice the problem again, please try to clear cache and cookies to see if that makes any difference.

    Please feel free to contact us if you need any other assistance.