Field not showing in email submission

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    Asked on May 21, 2015 at 07:29 AM

    The "Cash Only Charge" question is not showing in the email submissions, though it looks like it's name is correct in the Compose Email section, {cashOnly20} is the name there as well as in the fields properties. Am I missing something? Thank you for any help.

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    Answered on May 21, 2015 at 10:06 AM

    I don't see anything wrong with it either. If the issue is the same after doing another test, I would suggest re-creating your whole settings.

    Delete the existing notifiers:

    Re-create it after: 


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    Answered on May 21, 2015 at 10:29 AM

    Thank you. Do you mean deleting and recreating the entire form, or just the email notifications? Because I deleted the email notifications and recreated one of them, and the field is still empty...I appreciate your help though!

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    Answered on May 21, 2015 at 11:46 AM

    @ celesims

     I have gone ahead, cloned yur form and tested, you are totally right, the "Cash Only Charge*" field does not display on submissions.

    I added the following CSS Code:

    #id_20 {
        display : inline-block;

    After that I tested the form again and had the following figure shows the result:

    Please find inside this guide how to inject CSS Code to your form:

    Or if you would prefer you may go ahead and clone the cloned form I modified, here your are the link of said form:

    Here you are the step by step guide how to clone forms:


    I hope this helps.




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    Answered on May 21, 2015 at 05:40 PM

    Works great, thank you very much!