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Admin E-mailAsked by Whitney Sands on May 21, 2015 at 08:25 AM
Yesterday, I was made Admin for the JotForms posted on the www.asurams.edu website. After being added as an admin, I was supposed to receive an e-mail from JotForm with further instructions but I never received it.
Yes, that is correct. You should supposed to receive an email containing the link to create your account in Jotform to access the shared form(s). Did you check your spam folder? Kindly check. If nothing is there, try adding firstname.lastname@example.org to your contact list and ask your colleague to try it again.
If the issue persists, whitelisting our whole list of IP Addresses and Sender Domains should help: http://www.jotform.com/help/145-Whitelisting-JotMails-IP-Addresses.