What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Autoresponder not working?Asked by email@example.com on May 21, 2015 at 08:40 AM
leider kann ich mir nicht erklären, warum die Autoresponse-Funktion bei beiden Formularen nicht funktioniert ...
I assume you are referring to this form: http://www.jotformeu.com/form/51314089440349.
And the subject title of the autoresponder is "Ihre Bestellung bei Kurschildgen GmbH Hebezeugbau".
I tested your form and was able to receive the autoresponder in my end. You can check the email screenshot below and compare it to the submission in your end.
May I know what email address you are using when testing the autoresponder? Could you try it in your end again?
We'll wait for your response.