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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    Autoresponder not working?

    Asked by a.kurschildgen@tigerhebezeuge.d on May 21, 2015 at 08:40 AM

    leider kann ich mir nicht erklären, warum die Autoresponse-Funktion bei beiden Formularen nicht funktioniert ...

    Page URL:
    http://www.tigerhebezeuge.de/705/jotform-bestellformular+http://www.ti<br/>gerhebezeuge.de/706/jotform-anfrageformular

    Autoresponse
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    JotForm Support

    Answered by Charlie on May 21, 2015 at 10:36 AM

    Hi,

    I assume you are referring to this form: http://www.jotformeu.com/form/51314089440349.

    And the subject title of the autoresponder is "Ihre Bestellung bei Kurschildgen GmbH Hebezeugbau".

    I tested your form and was able to receive the autoresponder in my end. You can check the email screenshot below and compare it to the submission in your end.

     

    May I know what email address you are using when testing the autoresponder? Could you try it in your end again?

    We'll wait for your response.

    Thank you.