Autoresponder not working?

  • a.kurschildgen@tigerhebezeuge.d
    Asked on May 21, 2015 at 8:40 AM

    leider kann ich mir nicht erklären, warum die Autoresponse-Funktion bei beiden Formularen nicht funktioniert ...

  • Charlie
    Replied on May 21, 2015 at 10:36 AM

    Hi,

    I assume you are referring to this form: http://www.jotformeu.com/form/51314089440349.

    And the subject title of the autoresponder is "Ihre Bestellung bei Kurschildgen GmbH Hebezeugbau".

    I tested your form and was able to receive the autoresponder in my end. You can check the email screenshot below and compare it to the submission in your end.

    Autoresponder not working? Image 1 Screenshot 20

     

    May I know what email address you are using when testing the autoresponder? Could you try it in your end again?

    We'll wait for your response.

    Thank you.