What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I need to create a recipient email based on submissions

    Asked by cmackin on May 21, 2015 at 12:15 PM

    I understand how to make email notifications for submissions including the corresponding data; however, i need it to be sent to an email that does not have an account with Jotform. For instance our HR department. Is this possible? Because when I input a recipient email and press test, it reverts to sending the email only to my jotform  account email not the HR email i wanted it to send to.

    Submissions recipient recipient email create
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    JotForm Support

    Answered by david on May 21, 2015 at 12:49 PM

    Hi,

    The test email will always be sent to the default address associated with your account.  To test other other recipients, you would need to send a submission through the form.  I checked your most recent form and it does appear to be setup properly to send to your hr address.  Send a submission through the form and the notification should be sent to that address.

    Let us know if you have any further questions and we will be happy to help.