What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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    I need to create a recipient email based on submissions

    Asked by cmackin on May 21, 2015 at 12:15 PM

    I understand how to make email notifications for submissions including the corresponding data; however, i need it to be sent to an email that does not have an account with Jotform. For instance our HR department. Is this possible? Because when I input a recipient email and press test, it reverts to sending the email only to my jotform  account email not the HR email i wanted it to send to.

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    JotForm Support

    Answered by david on May 21, 2015 at 12:49 PM


    The test email will always be sent to the default address associated with your account.  To test other other recipients, you would need to send a submission through the form.  I checked your most recent form and it does appear to be setup properly to send to your hr address.  Send a submission through the form and the notification should be sent to that address.

    Let us know if you have any further questions and we will be happy to help.