What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Please terminate my account

    Asked by jvoong on May 21, 2015 at 01:17 PM

    We would like to terminate our account with JotForm, please assist us in doing so, or provide instructions on how I can do it manually. 

    Thanks!

    my account JotForm thanks OR in
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    JotForm Support

    Answered by david on May 21, 2015 at 01:38 PM

    Hi,

    I went ahead and manually cancelled your subscription with our payment processor to ensure that you would not be billed again.  Your forms and account will remain active and usable as long as you do not go over your Free account limits.

    If you have any further questions, let us know and we will be happy to help.