What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Trouble with hint example

    Asked by shipboxbros on November 18, 2011 at 10:27 AM



    I am having some trouble with the hint example on my jot form. It seems to be showing a different font in the message area. The site URL is shipboxbros.com and it is the form on the home page. The problem is also showing up when I preview the form on JOTFORMS page.

    Any advice on this issue?


    Thank you in advance

    Page URL:

    hint example problem message font preview
  • Profile Image
    JotForm Support

    Answered by abajan on November 18, 2011 at 08:44 PM

    Please add the following rule to your current injected CSS and let us know if the result is acceptable:

    textarea {