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    Forwarding custom information with PayPal transactions

    Asked by marti.rathje on May 21, 2015 at 02:08 PM

    Placement of details for Paypal report

    Our accountant needs to see the account number in the Paypal report so she knows where payments are to be directed.

    Our descriptions read like this:  '200110-01-U  LSA Spirit Shirt'

    On the form I can add these details in the 'name' field under 'product details', but that looks messy on the form and the user does not needed to see this.  Is there a better place?

    Thanks,

    Marti

    custom field paypal details
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    JotForm Support

    Answered by Mike on May 21, 2015 at 03:20 PM

    Thank you for contacting us.

    Unfortunately, this seems to be not currently possible to forward an additional information to PayPal and show it in their reports.

    We can forward a custom field data into PayPal (the data should be displayed within Transaction Details on your PayPal), but it is most likely that you will not be able to include that field into the report due to PayPal limitations.

    Please feel free to contact us if you need any further assistance.