What aren't my forms saving?

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    corpruitt
    Asked on November 18, 2011 at 10:54 AM

    Hello,

    I made several forms in JotForm and have not had any trouble. Since yesterday, the forms I make do not save and the site continues to say "working" in bottom right corner as if it is saving but is not. I have tried clearing my cache and that did not seem to make a difference. My company currently has the premium account and have been talking about upgrading to the professional account as we see the many uses of JotForm, but if we cannot create any more forms (and have them saved) we don't see the point.

    Any direction you can provide as to why we are not able to save new forms would be greatly appreciated.

  • Profile Image
    fxr
    Answered on November 18, 2011 at 02:57 PM

    I have been able to create a folder 'JOTFORM TEST' & a form 'JOTFORM TEST' with no issues at all.

    Are you still having the problem? if so, can you tell what browser you are using, and if you tried a different one, please?

  • Profile Image
    corpruitt
    Answered on November 23, 2011 at 08:38 AM
    Hello,
    Thank you for the quick reply!!! I just tested it again and it is still the same result. We are using Internet Explorer 8.
    I tried it in Google Chrome and it worked!!!
    I will use Chrome to create forms from now on.
    Thanks!
    Corey
    Corey Pruitt, Assistant Dean of Faculty
    Western International University
    9215 N Black Canyon Hwy | Phoenix, AZ 85021
    p 602.429.1145 | toll free 866.948.4636 ext 4291145
    e corey.pruitt@west.edu | west.edu
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