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  • Profile Image

    FormsCentral imported form not showing Submit button with Embed code

    Asked by StMarksTucson on May 21, 2015 at 03:48 PM

    I'm brand-new to JotForm and created my first form yesterday. When I embedded the code and looked at it through our website, I discovered only the left-hand side of the form is visible. The right-hand side of the form is just blank space.

    Today, I learned that I could import my Adobe FormsCentral forms and did so. When I replaced the code for a different form on our website after the import, I discovered I had the exact same problem. 

    I've already spoken to my web designer, and she doesn't feel there's anything about her page design that's causing this problem. (And I never had the problem with the Adobe forms I created.) 

    I'm including one of the URL's below. I can provide an additional URL, if requested. Please help!

     

    Page URL:
    http://umcstmarks.org/children-sunday-school-registration_2.php

    embed code submit button formscentral
  • Profile Image
    JotForm Support

    Answered by Mike on May 21, 2015 at 06:01 PM

    Thank you for contacting us.

    It appears that there is a little issue with our js embed code of FormsCentral imported forms.

    A bug report ticket has been attached to this thread and escalated to our Development Team. In the meantime, please switch to an iFrame version.

    Getting the Form iFrame Code

    Please give it a try and let us know if you need any further assistance.

  • Profile Image

    Answered by StMarksTucson on May 26, 2015 at 05:10 PM

    Interesting! Somehow the subject heading for my original question has been changed... I never said anything about a problem with a Submit button. The body of my message is still correct, however.

    I tried using the iFrame, as you suggested, and I got the same result as previously... only the left side of the form is visible. 

    You can see the results at the following URL: 
    http://umcstmarks.org/children-sunday-school-registration_3.php

    I don't think the problem is limited to the fact that I imported forms from Adobe FormsCentral. You'll notice from my original note that I also had the problem when I created a form through JotForm. 

    I'm genuinely hoping we can resolve this soon, as JotForm was my first choice to replace Adobe FormsCentral. But if my JotForm forms aren't fully visible, I'll need to work with another program. Thanks in advance for your help.

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    JotForm Developer

    Answered by mustafa on June 12, 2015 at 10:52 AM

    Hi,

    Sorry for the late response, i just fixed the problem.

    Kindest regards.