What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form will not submit...

    Asked by StElizabeth on November 18, 2011 at 11:19 AM

    I have received several calls from people saying they can fill out the form but when they click submit nothing happens.

    I used the secure embed code in lightbox format.

    Thank you.

    Page URL:

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    JotForm Support

    Answered by Mike_T on November 18, 2011 at 04:33 PM

    We are sorry for the inconveniences caused.

    I do not see a lightbox link at this time. Have you changed it to a simple link? If you are able to reproduce this problem with the lightbox format, please re-create the page on which we will be able to reproduce the issue. Any additional information will be appreciated, for example if this issue is related to some specific browser only.

    We are looking forward to hearing from you.