- StElizabethAsked on November 18, 2011 at 11:19 AM
I have received several calls from people saying they can fill out the form but when they click submit nothing happens.
I used the secure embed code in lightbox format.
- JotForm SupportMike_TAnswered on November 18, 2011 at 04:33 PM
We are sorry for the inconveniences caused.
I do not see a lightbox link at this time. Have you changed it to a simple link? If you are able to reproduce this problem with the lightbox format, please re-create the page on which we will be able to reproduce the issue. Any additional information will be appreciated, for example if this issue is related to some specific browser only.
We are looking forward to hearing from you.