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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Why aren't the photos showing up in my form?

    Asked by designervault on May 21, 2015 at 04:11 PM

    I've created a form but the photos aren't showing up, help!

    Page URL:
    http://designer-vault.com/pages/consign-with-us-new

    in
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    JotForm Support

    Answered by david on May 21, 2015 at 05:41 PM

    Hi,

    I checked your form and it does indeed appear as though the file uploads are not coming through properly.  However, when I cloned your form to test it, I had not issues uploading images to the form:

    Since the form itself appears to be working, there may be an issue with something in your page interfering with the way the file are being uploaded. Try sending a submission through the regular form not the embedded copy to see if the files go through.  If they do, I would recommend replacing your current embed code with the iFrame embed code to see if that helps:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not allow for your files to come through properly, let us know and we will be happy to have another look.