Why aren't the photos showing up in my form?

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    designervault
    Asked on May 21, 2015 at 04:11 PM

    I've created a form but the photos aren't showing up, help!

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    david
    Answered on May 21, 2015 at 05:41 PM

    Hi,

    I checked your form and it does indeed appear as though the file uploads are not coming through properly.  However, when I cloned your form to test it, I had not issues uploading images to the form:

    Since the form itself appears to be working, there may be an issue with something in your page interfering with the way the file are being uploaded. Try sending a submission through the regular form not the embedded copy to see if the files go through.  If they do, I would recommend replacing your current embed code with the iFrame embed code to see if that helps:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not allow for your files to come through properly, let us know and we will be happy to have another look.