Why aren't the photos showing up in my form?

  • designervault
    Asked on May 21, 2015 at 4:11 PM

    I've created a form but the photos aren't showing up, help!

    Page URL: http://designer-vault.com/pages/consign-with-us-new
  • David JotForm Support
    Replied on May 21, 2015 at 5:41 PM

    Hi,

    I checked your form and it does indeed appear as though the file uploads are not coming through properly.  However, when I cloned your form to test it, I had not issues uploading images to the form:

    Why arent the photos showing up in my form? Image 1 Screenshot 20

    Since the form itself appears to be working, there may be an issue with something in your page interfering with the way the file are being uploaded. Try sending a submission through the regular form not the embedded copy to see if the files go through.  If they do, I would recommend replacing your current embed code with the iFrame embed code to see if that helps:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

    If that still does not allow for your files to come through properly, let us know and we will be happy to have another look.