how long does it take to receive an email from the submit form

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    jaynrusel
    Asked on May 21, 2015 at 04:45 PM
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    BDAVID
    Answered on May 21, 2015 at 06:03 PM

    It shouldn't take more than a minute. Haven't you received them yet? Please check your spam folder, I see your email notification is properly setup and the email address used is not in our bounce list.

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.co