What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how long does it take to receive an email from the submit form

    Asked by jaynrusel on May 21, 2015 at 04:45 PM
    email receive Long
  • Profile Image
    JotForm Support

    Answered by BDAVID on May 21, 2015 at 06:03 PM

    It shouldn't take more than a minute. Haven't you received them yet? Please check your spam folder, I see your email notification is properly setup and the email address used is not in our bounce list.

    In addition to this, you may white-list our domain names, if the issue continues, as we use Amazon SES method for "noreply@jotform.com" sender.

    ·        jotform.com

    ·        email.amazonses.com

    ·        amazonses.com

    ·        jotform.co

    ·        secure.jotform.co

    ·        s3.amazonaws.com  

    ·        static-interlogyllc.netdna-ssl.co