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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing: When will my subsription be processed

    Asked by icingsmiles on May 22, 2015 at 02:11 AM
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    Answered by Boris on May 22, 2015 at 04:38 AM

    Hello icingsmiles.

    I am sorry for the inconvenience, I'm afraid that we can't seem to find any order associated with your username, icingsmiles, or associated to your email address.

    Can you please let us know the transaction number of your payment, so that we can look for your order?