What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Billing: Upgrade has not been processed yet

    Asked by icingsmiles on May 22, 2015 at 02:15 AM
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    JotForm Support

    Answered by Boris on May 22, 2015 at 04:40 AM

    I am sorry for the inconvenience. Please let us know the transaction number of your payment in your other thread:


    Thank you.