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  • Profile Image

    My forms do not show up for editing or in 'My Forms'

    Asked by jordanbermingham on November 18, 2011 at 02:18 PM

    I've already lsot multiple surveys. I cannot open a survey to edit as it does not show up. It does show up if I click 'preview' but I cannot edit. It does not show up in 'my forms' either.

    I've spent about 3 hours already and have nothing to show for the time investment...ready to move on to another site.

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    Answered by fxr on November 18, 2011 at 06:25 PM

    I see 4 forms on your account, I tested them to make sure they could be editted ok and they are fine. 

    These are 3 seperate possible solutions for your situation:

    1) Try logging out, clearing browser cache and re logging in.

    2) Have you tried accessing your forms on a different PC or web browser?

    3) Can you try logging into www.jotform.net to see if you can access your forms normally?

     

    If none of those work, please let us know.

    Would be useful also if you let us know which one did, if you do have some success with one of them.

     

    Thanks.