What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    PayPal button doesnt connect to PAYPAL paysite

    Asked by wolfgangsaddey on May 22, 2015 at 08:35 AM
    All Details for Credit Card showing well but the PayPal button doesnt connect to PAYPAL paysite ??
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    JotForm Support

    Answered by Kiran on May 22, 2015 at 08:45 AM

    As I check your JotForm, I see that the form is redirected to PayPal normally. 

    If you still experience the issue, please try clearing the browser cache by following the steps provided in the guide below : 

    http://www.wikihow.com/Clear-Your-Browser%27s-Cache

    Let us know if the issue still persists. We will be happy to look into this issue further.

    Thanks!