Why are we suddenly getting over quota alerts?

  • whitestonefarm
    Asked on May 22, 2015 at 10:14 AM

    hello,

    Our users are getting over quota alerts and we have not used up our 100 free submissions. Please help quickly there is a noon deadline today for people to submit this form

    Jotform Thread 574501 Screenshot
  • whitestonefarm
    Replied on May 22, 2015 at 10:27 AM

    Never mind, it is working now. I think it was because we were set up as a guest account. Once we registered as a real account it seems to be working. If you find out anything different, please let me know. 

  • Chriistian Jotform Support
    Replied on May 22, 2015 at 10:30 AM

    Hi whitestonefarm, 

    Glad to hear that it is working now.

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.