What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Deleting Submit Buttons

    Asked by newdawnmagazine on May 22, 2015 at 10:20 AM

    I just signed up to JotForm this evening after transferring from Adobe Forms. Very pleased to make the transition however I can't figure out how to delete Submit buttons from this form: http://www.jotform.com//?formID=51413690389864

    Tried everything. We only need one Submit buttom at the bottom.

    Any help you can provide is greatly appreciated so I can get our forms operational on JotForm.

    Thanks

    David Jones

    Page URL:
    http://www.jotform.com//?formID=51413690389864

    JotForm www thanks href
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 22, 2015 at 10:28 AM

    Hi newdawnmagazine, 

    Thanks for contacting us.

     

    To delete the Submit button in your form, just follow the instructions below.

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.

  • Profile Image

    Answered by newdawnmagazine on May 22, 2015 at 09:53 PM

    Dear Chriistian

    Unfortunately when I click (and right click) on the submit buttons (there are 3 of them at the bottom) I don't get anything. I even tried a different browser but they are stuck at the bottom of my imported Adobe form: http://www.jotform.com//?formID=51413690389864

    Do you know of another way to get rid of them or will I need to start a new form?

    Regards

    David

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 23, 2015 at 01:44 AM

    Hi newdawnmagazine,

     

    I cloned your form and I am able to delete those buttons in question. Have you tried cloning your form and deleting the buttons on the newly cloned one? If not yet, please give it a try.

     

    You may also need to clear your form cache as well as your browser cache.

     

    Do let us know if that works. Otherwise, please give us the browser and the version you are using.

     


    Regards.

  • Profile Image

    Answered by newdawnmagazine on May 23, 2015 at 03:33 AM

    Unfortunately I tried cloning the form (and clearing the cache) but no luck. These buttons simply won't disappear. I don't want to have to start at the beginning again redoing the form. Is it possible for you to simply clone the form for me and delete the Submit buttons so that only one is left at the bottom? That will save me time.

    Thanks

    David

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 23, 2015 at 03:57 AM

    Hi newdawnmagazine,

    This is my cloned form where I deleted the two submit buttons.

    http://www.jotformpro.com/form/51422164481954

    You may clone and use it.

     

    Regards.

  • Profile Image

    Answered by newdawnmagazine on May 23, 2015 at 04:22 AM

    Thank you for your help - this has now resolved my problem and I was able to import your cloned form and it now appears to be working.

    Kind regards

    David

  • Profile Image
    JotForm Support

    Answered by Chriistian on May 23, 2015 at 04:31 AM

    Hi newdawnmagazine, 

    You're welcome.

    Glad to hear that the issue was solved.

     

    Regards.