What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Hide Empty Fields in Email

    Asked by shalberstam on May 22, 2015 at 10:25 AM

    I would like the notification email from when a form is filled out to only include the fields that were populated during that submission.

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    JotForm Support

    Answered by Chriistian on May 22, 2015 at 10:49 AM

    Hi shalberstam, 

    Thanks for contacting us.


    There is a feature in JotForm that will allow you to hide the empty fields in notifier emails.

    To enable this feature, just follow instructions below.

    Please take note that when you enable this feature, the default JotForm table in the email will not be editable. If you want to edit the default JotForm table, you need to click the Unlock Data Table button but unlocking the data table will not hide the empty fields in your form.


    If you need further assistance, please feel free to contact us again.