What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Changes not being saved on my form

    Asked by amhomelife on May 22, 2015 at 11:10 AM

    Hi,

    I just sent an email about changes that were just made in Cathy Martin's HF app, I deleted the duplicated field, combined the email notifications into one condition for group programs and deleted the individual condition, saved the file two times and now the edits are still there.

    Help, please.

    Page URL:
    http://www.jotform.com//?formID=50565827102957

    changes not saved
  • Profile Image
    JotForm Support

    Answered by BJoanna on May 22, 2015 at 11:59 AM

    Sorry for the inconvenience that you have.

    I have cloned your form made some modification on my cloned form and I was able to save changes I made.

    Can you please try to clear your form cache and also your browser cache to see if that will solve your problem. 

    You can also try to use different browser.

    Hope this will help. Let us know if you need further assistance.