Cancel of Subscription

  • Profile Image
    Asked on May 22, 2015 at 11:44 AM

    Please email me on how I can cancel our subscription.


    Thank you,


    Victor Lucio, IT Administrator


  • Profile Image
    Answered on May 22, 2015 at 12:22 PM

    @ cincoenergy

    I understand that you want to cancel your paid subscription. You can downgrade your account to Free subscription from the pricing page or billing section of the account while you are logged into your JotForm account.

    After downgrading your account, the account will be holding the paid subscription status untill the next billing date and then no further charges will be made.

    I hope this information helps. Let us know if we can assist you further.