PayPal service security upgrades for merchants.

  • Profile Image
    Asked on May 22, 2015 at 02:01 PM


    I used jotform for paypal payment on our sites. Will this impact anything?

    We’re contacting our merchants with some important information in response to an industry-wide security upgrade which is not unique to PayPal. This change involves upgrading Secure Sockets Layer (SSL) certificates over the course of 2015 and 2016.


    Because these changes are technical in nature, we advise that you consult with your partner, website vendor, or individuals responsible for your PayPal integration. They will be able to identify what, if any, changes are needed. If you do not have a technology team, we recommend you find one, and we can work with them to ensure you continue to process payments through your current integration with PayPal.


    Full technical details can be found in our Merchant Security System Upgrade Guide. In addition, our 2015-2016 SSL Certificate Change microsite contains a schedule of our service upgrade plan.


    Questions can be directed to our Merchant Technical Services team on our Technical Support website. Click here for more information.

    JOTFORM IS AN AMAZING SERVICE!!!!!!!!!!!!!!!!!!!!!!



  • Profile Image
    Answered on May 22, 2015 at 02:28 PM

    Our team has been made aware of the upcoming changes.

    While we anticipate normal operations for our payment widgets, we will be prepared for any potential issues that might come up and we will be available to assist you and our other esteemed to resolve them rapidly.

    Thank you for you compliments and feedback

  • Profile Image
    Answered on May 28, 2015 at 04:56 PM

    Thanks you for contacting us about this.

    I am pleased to inform you that JotForm already uses upgraded security SSL certificates so we will continue to serve your as normal.

    Have a great day!