Submit button is not working on iPhone

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    Asked on May 22, 2015 at 02:27 PM



    I have made a jotform for my WIX website. It seems that from a computer it works fine. So it does from an Android phone.

    But from an Iphone it doesnt work!!! Please help?

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    Answered on May 22, 2015 at 02:51 PM

    I have tested you your form on Samsung Galaxy S4 and on iPhone 5 simulator and I was able to submit your form.

    Did you use this guide to embed your form to Wix Site: 

    Did you try to submit your form from other iPhone? 

    You can also try to clear browser cache on your iPhone.'s-Cache-on-an-iPhone 

    Hope this will help. Let us know if you need further assistance.


  • Profile Image
    Answered on May 22, 2015 at 04:36 PM
    Ok,I have done both and it's still not working.
    Every time I enter the submit button, The page jumps up to the header..........
    On the forum, I have read i'm not the only one and that it goes for some Iphone's (mine is a iphone5)-
    I hope you find a solution to this problem as the mayority of my clients are Iphone users.

    Thank you for your time

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    Answered on May 22, 2015 at 05:24 PM

    I have found same problem on other tread .

    Can you please try what my colleagues suggested there?

    In case that your issue is still not resolved we will inform our developer.