- USTAKYAsked on May 22, 2015 at 04:48 PM
I am having trouble getting the "Total Payment" field to be picked up on paypal. How do I get the "custom field" identified in properties to show up?
- JotForm SupportdavidAnswered on May 22, 2015 at 05:52 PM
Here is our quick guide on how to get a calculation value forwarded to your payment field:
For your form, you would need to first delete your current payment field to clear your products, then add it again with the settings set to accept a custom amount. Make sure that when you delete your current payment field, you click on "No" when it asks if you would like to save your products:
Then add your payment field to collect the final total:
You may also want to consider using calculation values:
Calculating the total, then passing the total from the calculation field to your payment field.
This is much more consistent than using conditions to update your fields. Your way will work, this is merely a suggestion.
If you have any further questions, let us know and we will be happy to help.