- dawnsignatureAsked on September 02, 2010 at 10:44 AM
On my form Billing Sheet the line Original and How many copies - that entire line will not come through with the rest of the jot form - it's like it's not there. Also, on my sheet Online Scheduling I had to delete a Comments text box because whatever they would write, that information would never come through with the jotform on our end. Please help. Thank you. Dawn
I am a premium subscriber too and how can I rectify the situation because it isn't let me ask a direct question. Is there a number to call you
- JotForm FounderaytekinAnswered on September 02, 2010 at 11:58 AM
Please try deleting the email and re-creating it. That should reset the email with the new fields.
You can delete an email by clicking on "E-mail Alerts" button on the form builder toolbar, then click on "Notification" and then click on "Delete Email" button on the wizard.
You can re-create the email by clicking on "Email Alerts" and then clicking on "Add New Email".