JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
I would greatly appreciate your letting us know the specific issue you are facing, please provide us with the form URL of the form, or maybe you can include a screen shot of the situation, so we will be able to look into the situation and find the best solution.