What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Account Disabled

    Asked by qarhawi on May 23, 2015 at 02:18 AM
    Every time I add a form , this will cause all my forms will got disabled
    My Forms all
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    JotForm Support

    Answered by Chriistian on May 23, 2015 at 02:24 AM

    Hi qarhawi,

    Thanks for contacting us.

     

    I checked your account and it has been automatically suspended because you have forms that are not in English language. 

     

    JotForm has a tool called Phishing Detector which allows automatic suspension of forms created for  phishing activities. However, this tool is not updated to scan languages other than English, therefore most of the form that are not in English are automatically suspended.

     

    To avoid further automatic suspensions, I recommend that you build your forms in English language and use our Language Translator Tool to set them into languages that you want.

     

    I have activated your account but you must change your forms as recommended above to avoid being automatically suspended again.

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.