What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Cuenta suspendida ("Sydnex2").

    Asked by Jairo alberto   on May 23, 2015 at 10:22 AM

    Cuenta desactivada por phishing, alguna solución?

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    JotForm Support

    Answered by Aury on May 23, 2015 at 11:15 AM

    Hola Jairo Alberto,

    Si, en efecto su cuenta fue desactivada debido a que nuestro sistema automatizado phishing detecto que sus formas Recuperación de cuenta socio y Recuperación de cuenta cliente solicita informacion que es considerada confidencial y esto esta en violacion de nuestro terminos para el uso (Terms of Use).

    Phishing You agree that Company may terminate your JotForm Service immediately if a form is created or JotForm is found to be used to: Obtain credit cards sensitive information, get social security numbers, show content with child pornography. Or if a form was made to steal user login credentials. All these activities are considered as Phishing and any account along with the guilty forms will be suspended immediately

    He verificado su cuenta y he debido eliminar las formas arriba indicadas para poder reactivar su cuenta, ya usted puede log in y continuar haciendo uso de nuestros servicios, en el futuro por favor tenga en cuenta que no es permitido solicitar ese tipo de informacion que es considerada confidencial.