What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Please note that Voice Recorder widget requires flash to be possible to record the sound on your form, which means that if the browser itself does not allow or can not use Adobe Flash, it will go to default - single upload field - so that your users can record their sound and upload it to your jotform instead.
Please do test it out with the PC that has Adobe Flash installed and see if you are experiencing the same issue, but you can also give us the link to your jotform (or a page on your website where it is embedded) so that we can take a look it and see if there are any other issues that might be causing the same.