What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    how do i remove conditions from email alerts?

    Asked by cberiounitednortherncom on November 18, 2011 at 06:15 PM

    i was messing around with the condition tab and now the email alerts says "conditional".  i have tested a couple emails and not recieving them all.  I need to know how to reset. thanks

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    JotForm Support

    Answered by idarktech on November 18, 2011 at 06:48 PM


    To view and edit existing conditions, please follow the guide below:

    1. While on your form (Edit Mode), Click Setup & Embed

    2. Click Conditions menu.

    3. On the Condition Wizard, Click "Save Conditions" to view existing conditions.

    Clicking Delete button should reset up your Conditional Notification.

    Let us know if you need further assistance with this. Thank you so much.

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    Answered by cberiounitednortherncom on November 23, 2011 at 08:56 AM
    Perfect thanks

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    JotForm Support

    Answered by abajan on November 23, 2011 at 10:55 AM

    Glad my colleague's solution met your requirements. Should you have other queries, be sure to let us know.