What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Auto responder not work as expected, Why ?

    Asked by iklantepat on May 24, 2015 at 11:01 AM


    My new users in JetForm account : iklantepat I am very happy to be able to use the service Jetform , is very beneficial for me . but there is a small obstacle that makes me difficulties when setting up email auto responder and I have not succeeded . after I try again and again still did not get a reply email auto responder as I expected . What should I do so that all can work well ?

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    JotForm Support

    Answered by jonathan on May 24, 2015 at 04:49 PM

    Please check the user guide also.

    user guide: -Creating-a-Form-Autoresponder

    In your jotform http://www.jotform.me/form/51424875030450 there must be an E-mail field assigned to the Recipient E-mail box


    Please correct this first on your jotform and then test again.

    Let us know if issue persist.