What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Suspended Account: Form not found This form is disabled.

    Asked by jbgcampamador on May 24, 2015 at 09:42 PM

    Hello my jot this form with this message could help me?

     

    message

    Form not found This form is disabled.

    Page URL:
    http://www.jotformz.com/form/51438148516659

    Screenshot
    form is disabled message suspended
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    JotForm Support

    Answered by Boris on May 25, 2015 at 12:07 AM

    Hello.

    Your forms have triggered our anti-phishing filter, and as such your account has been auto-suspended.

    http://www.jotformz.com/form/51438148516659

    http://www.jotformz.com/form/51297791066666

    Our Phishing Detector tool allows us to suspend thousands of accounts that are created every day for phishing purposes - to steal credit card and other sensitive information from users. However, this phishing tool is not yet fully updated to work with foreign languages, such as French or Spanish, so to avoid further suspensions - it is highly recommended that you create your forms in English and than use the Language Translator tool to-make-your-forms-multilingual.

    The two above linked forms of yours have been flagged for both the language, as described above, as well as the use of terms such as facebook link and facebok link. Facebook usernames and links are considered as private data, and is usually collected for nefarious acts, so it triggers the filter.

    You can read more details about our Phishing Detector in this post by our manager: http://www.jotform.com/answers/447134-Form-in-Arabic-language-suspended-

    Please edit your forms to be in English, then translate them to your own language, and your account should be automatically re-enabled by our system.

    If it is still not re-enabled, then please consider removing your questions for Facebook links.

    If you have further questions or if you need help, please let us know. We will be happy to assist you.