What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form & submissions seem to be missing

    Asked by mix96bw on November 18, 2011 at 07:54 PM

    Hello, I've been using Jot Form for over a year now and when I log on to view my forms & submission they are not there.  Can you advise me.

    Bob Weber
    user name: mix96bw
    email addy: mix96bw@yahoo.com

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    JotForm Support

    Answered by idarktech on November 19, 2011 at 02:06 AM

    Hi Bob,

    Can you tell us the name of that forms? I have checked your account and found 1 form, is it right? Furthermore, I don't see any problems on your submissions, everything is accessible. You may also try clearing your browsers cache and see if that helps.

    We'll be waiting for your response. Thank you so much!

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    Answered by searchbar on November 19, 2011 at 03:10 AM

    No i think he’s talking about the same as my problem here http://www.jotform.com/answers/57575-Please-help-regarding-form-reports

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    Answered by mix96bw on November 19, 2011 at 08:10 AM

    I did discover where to find them.  It was in a new location I was a custom to see the links for my form & submissions on the top of the screen and not in it's new location with the mouse over under the the login area

    thank yu

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    Answered by allanftd on November 19, 2011 at 11:59 AM

    @mix96bw - thanks for the update. Glad that you have it working for you now.

    @searchbar - for future updates, please refer to the other thread you opened.

    Thanks to both of you for using JotForm!

    Allan
    JOTFORM SUPPORT