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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Redirect to Custom URL on Multiple Submission Error

    Asked by AdamForcucci on May 25, 2015 at 04:27 AM

    Hey Guys!

    I've set in the preferences that only one submission per email address is allowed, which is working great.

    Just wondering if it's possible to direct users to a page that i can host or design, rather than show your default text. I'm aware i can change the copy but was hoping to send to a page that is designed better etc.

    Please advise!

    Page URL:

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    JotForm Support

    Answered by Chriistian on May 25, 2015 at 04:42 AM

    Hi AdamForcucci,

    Thanks for contacting us.


    Unfortunately, you will not be able to redirect it to another page or customized the design of the multiple submission error. However, you can change the text of the warning message of the form (see How to Change Form Warnings).


    If you need further assistance, please feel free to contact us again.