What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
No, that is not a limitation of the free account.
You may have accidentally set up your form submission limits: How-to-Limit-Submissions-in-a-Form
If you would like to be able to receive multiple submissions, which is the default behavior, please make sure that there are no limits set under:
Setup & Embed > Preferences > Form Limits.
Please let us know if you need further help or assistance with this, we will be happy to help you.