What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Is it normal to have auto-responder delays?

    Asked by facefitness on November 18, 2011 at 11:42 PM

    I have created a form that allows a user to purchase a gift certificate on my client's website using Authorize.net. I am still in Authorize.net's test mode. I submitted the form 15 minutes ago and Istill hve not received the autoreplies. Is this normal?

    Page URL:
    http://facefitness.biz/?page_id=677

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    Answered by facefitness on November 18, 2011 at 11:59 PM

    Nevermind -- figured it out. Thanks.

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    JotForm Support

    Answered by idarktech on November 19, 2011 at 01:15 AM

    Glad to hear it facefitness. If you have any questions or queries, please do not hesitate to contact us at any time.

    Thank you for using JotForm!