- JCLAUDIOSGOAsked on May 25, 2015 at 02:51 PM
Por favor, preciso da ajuda de vocês:
O relatório abaixo (imagens), ajustei certinho, mas quando envio um e-mail, fica desajustado, por favor, vocês podem me ajudar a deixar alinhado ?
Após configurar no jotform !
Depois que mandei o email com o formulário:
- JotForm SupportBDAVIDAnswered on May 25, 2015 at 03:04 PM
Please try cloning your form, I did clone your form in my account, and tested it, the E-mail notification layout is the same as it shows in the settings:
Please check this guide: http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account
Let us know what happens, we will be glad to assist you.
- JCLAUDIOSGOAnswered on May 25, 2015 at 03:33 PM
Eu fiz isto e não deu certo.
O relatório continua desajustado.
- raulAnswered on May 25, 2015 at 04:03 PM
Can you let us know where are you viewing your emails? Are you using an email client or a web browser?
I also created a cloned version of your original form and was unable to reproduce the issue. You can see below how the email is viewed on my side.
- JCLAUDIOSGOAnswered on May 25, 2015 at 04:13 PM
Eu utilizo o outlook para acessar meus emails
- JotForm SupportBJoannaAnswered on May 25, 2015 at 04:32 PM
Considering that I am not able to test submissions in Outlook I tested it on Gmail client and it is working fine there.
Also I noticed that my colleague has tested it in Outlook and it is working fine for him.
Maybe the you need to update you version of Outlook or you can use different Email client.
Hope this will help. Let us know if you need further assistance.