Relatório com Layout desajustado

  • JCLAUDIOSGO
    Asked on May 25, 2015 at 2:51 PM

    Meus amigos

    Por favor, preciso da ajuda de vocês:

    O relatório abaixo (imagens), ajustei certinho, mas quando envio um e-mail, fica desajustado, por favor, vocês podem me ajudar a deixar alinhado ?

    Após configurar no jotform !

    Relatório com Layout desajustado Image 1 Screenshot 60

    Relatório com Layout desajustado Image 2 Screenshot 71

    Depois que mandei o email com o formulário:

    Relatório com Layout desajustado Image 3 Screenshot 82Relatório com Layout desajustado Image 4 Screenshot 93

    Relatório com Layout desajustado Image 5 Screenshot 104

  • David JotForm Support Manager
    Replied on May 25, 2015 at 3:04 PM

    Please try cloning your form, I did clone your form in my account, and tested it, the E-mail notification layout is the same as it shows in the settings:
    Relatório com Layout desajustado Image 1 Screenshot 20

    Please check this guide: http://www.jotform.com/help/27-How-to-clone-an-existing-form-from-your-account

    Let us know what happens, we will be glad to assist you.

  • JCLAUDIOSGO
    Replied on May 25, 2015 at 3:33 PM

    Eu fiz isto e não deu certo.

    O relatório continua desajustado.

  • raul
    Replied on May 25, 2015 at 4:03 PM

    Can you let us know where are you viewing your emails? Are you using an email client or a web browser?

    I also created a cloned version of your original form and was unable to reproduce the issue. You can see below how the email is viewed on my side.

    Outlook

    Relatório com Layout desajustado Image 1 Screenshot 30

    Web Browser

    Relatório com Layout desajustado Image 2 Screenshot 41

  • JCLAUDIOSGO
    Replied on May 25, 2015 at 4:13 PM

    Eu utilizo o outlook para acessar meus emails

     

    Grato

     

    Jorge Claudio

     

  • BJoanna
    Replied on May 25, 2015 at 4:32 PM

    Considering that I am not able to test submissions in Outlook I tested it on Gmail client and it is working fine there.

    Relatório com Layout desajustado Image 1 Screenshot 20

    Also I noticed that my colleague has tested it in Outlook and it is working fine for him. 

    Maybe the you need to update you version of Outlook or you can use different Email client. 

    Hope this will help. Let us know if you need further assistance.