What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Submit button of PDF form is not working.

    Asked by abcmanagement on May 25, 2015 at 05:40 PM

    I created PDF from jotform with submit button.


    Where is the PDF submitted? Where to find PDF submission.

    JotForm find PDF submission created pdf
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    JotForm Support

    Answered by BDAVID on May 25, 2015 at 06:00 PM

    When you log in to your account, click on on "MY FORMS", select your form, and click on Submissions:

    In order to create the PDF form, click on More, and the click on Create PDF Form.

    Make sure to include the submit button:

    I already did it with your form, and submitted through the PDF file:

    And it was received:

    If you already did this, and the submit button does not shown in the PDF form, I would recommend you to clear your forms cache and try again, also clearing your browsers cache would be good.

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    Answered by abcmanagement on May 25, 2015 at 06:41 PM

    You do not understand.  I created PDF form from Jot form. So prospect can fill PDF form and submit.  Where is the form submitted? Where do I find it?

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    Answered by abcmanagement on May 25, 2015 at 06:44 PM

    I already created the PDF form, but the secured submit may not work.  Where can I find the submission?

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    Answered by raul on May 25, 2015 at 07:23 PM

    The submission will be sent to your account the same way as with the online version.
    When the submit button is pressed on the PDF file the submission will be sent to your account.

    Are you unable to see the submissions made in the PDF file?

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    Answered by abcmanagement on May 25, 2015 at 09:05 PM

    my PDF created already here: 



    The submit button not work.  Where is the submition of PDF.  I know how to creat PDF form already.

    Just want the submit button work on PDF form.

    and where to find the submission.

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    JotForm Support

    Answered by ashwin_d on May 26, 2015 at 12:27 AM

    Hello abcmanagement,

    I'm sorry for the trouble caused to you. 

    Are you trying to submit your form using your browser? If you are using your browser to access your form, I would suggest you to use your form's direct URL instead.

    Please be noted that if you open your PDF form in browser, it will display your form but you will not be able to submit the form successfully. This is the limitation of the browser as it needs to quickly load the PDF with minimum feature. 

    If you want to submit your form form your PDF form, I would suggest you to open your form in Adobe Reader, Adobe Acrobat or Foxit. That should solve your problem.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!