Submit button of PDF form is not working.

  • abcmanagement
    Asked on May 25, 2015 at 5:40 PM

    I created PDF from jotform with submit button.

     

    Where is the PDF submitted? Where to find PDF submission.

  • David JotForm Support Manager
    Replied on May 25, 2015 at 6:00 PM

    When you log in to your account, click on on "MY FORMS", select your form, and click on Submissions:

    Submit button of PDF form is not working Screenshot 60

    In order to create the PDF form, click on More, and the click on Create PDF Form.

    Submit button of PDF form is not working Screenshot 71

    Make sure to include the submit button:

    Submit button of PDF form is not working Screenshot 82

    I already did it with your form, and submitted through the PDF file:

    Submit button of PDF form is not working Screenshot 93

    And it was received:

    Submit button of PDF form is not working Screenshot 104

    If you already did this, and the submit button does not shown in the PDF form, I would recommend you to clear your forms cache and try again, also clearing your browsers cache would be good.

  • abcmanagement
    Replied on May 25, 2015 at 6:41 PM

    You do not understand.  I created PDF form from Jot form. So prospect can fill PDF form and submit.  Where is the form submitted? Where do I find it?

  • abcmanagement
    Replied on May 25, 2015 at 6:44 PM

    I already created the PDF form, but the secured submit may not work.  Where can I find the submission?

  • raul
    Replied on May 25, 2015 at 7:23 PM

    The submission will be sent to your account the same way as with the online version.
    When the submit button is pressed on the PDF file the submission will be sent to your account.

    Submit button of PDF form is not working Screenshot 30

    Submit button of PDF form is not working Screenshot 41

    Are you unable to see the submissions made in the PDF file?

  • abcmanagement
    Replied on May 25, 2015 at 9:05 PM

    my PDF created already here: 

    http://everydayhouses.weebly.com/uploads/5/2/8/5/52855267/pdf_appointment.pdf

     

    The submit button not work.  Where is the submition of PDF.  I know how to creat PDF form already.

    Just want the submit button work on PDF form.

    and where to find the submission.

  • Ashwin JotForm Support
    Replied on May 26, 2015 at 12:27 AM

    Hello abcmanagement,

    I'm sorry for the trouble caused to you. 

    Are you trying to submit your form using your browser? If you are using your browser to access your form, I would suggest you to use your form's direct URL instead.

    Please be noted that if you open your PDF form in browser, it will display your form but you will not be able to submit the form successfully. This is the limitation of the browser as it needs to quickly load the PDF with minimum feature. 

    If you want to submit your form form your PDF form, I would suggest you to open your form in Adobe Reader, Adobe Acrobat or Foxit. That should solve your problem.

    Hope this answers your query.

    Do get back to us if you have any questions.

    Thank you!