What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    PDF form "submit button" not work

    Asked by abcmanagement on May 25, 2015 at 08:41 PM

    I created PDF form with submit button from jotform, but the sumbit button does not work. How do I know where the form submitted. did not see it in jotform submission.

    Here is the link to my PDF form

     http://everydayhouses.weebly.com/uploads/5/2/8/5/52855267/pdf_appointment.pdf

     

    It seems the submit button not work or I do not know where the form submitted.

    Page URL:
    http://form.jotformpro.com/form/51216974433961

    work JotForm uploads does not work created pdf
  • Profile Image
    JotForm Support

    Answered by Chriistian on May 26, 2015 at 12:08 AM

    Hi abcmanagement, 

    Thanks for contacting us.

     

    May I ask which PDF application did you use in submitting your form?

     

    I tried cloning your form and created a PDF version. When I used Chrome in opening the PDF file, I was not able to submit. However when I opened it via Adobe Reader I was able to submit. See screenshot below.

    Please take note that if only used with a PDF reader/software that only Preview the PDF form, it will not submit. (because it is only in Preview mode). Chrome only uses it's own default plugin in viewing pdf (Chrome PDF Viewer).

     

    If you need further assistance, please feel free to contact us again.

     

    Regards.